Shipping policy
Shipping Policy
Shipping charges for your order will be calculated and displayed at checkout.
Shipping rates & delivery estimates
UK Shipping
The Cost is 3.99 Standards orders in the UK are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.
International Shipping (Not immediately)
International shipping costs vary depending on the carrier and destination, which is why we are not currently offering worldwide delivery. However, we are actively working to find affordable options for everyone and will update you as soon as we do.
Customs, Duties, and Taxes
The Cool Shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
For urgent orders in UK or International, please contact us and we will do our best to help find a solution.
Damages
The Cool Shop is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.